Current Student Common Questions/Issues

• I can't get into my course (says "not enrollable").

  Typically if you have just registered for a course it takes upto 24 hours to be included in the system. If you need immediate access please contact the Help Desk.

• I cannot log in to the Intranet

  Typically, this problems is related to how you are typing in your username. Type in your username as: LastName_FirstName@roberts.edu

• My dorm jack is not working.

  • Make sure you are not connected to the phone jack.
  • Try your roomates jack. If your computer works in your roommates jack, then try using their network cable to attach your computer to your jack. (this will test to see if your cable is bad).
  • If you are still unable to connect, call the Help Desk.

• How do I check my grades?

  Log into IQ Web and click on "My Grades".

• How do I get my unofficial transcript.

  Log into IQ Web and click on "Unofficial Transcript".